Order Process

Guarantee - Our Family’s Promise

We have been growing premium, fresh fruit for over 100 years, and grow every piece of fruit in our fruit gifts on our own farms. We harvest every piece of premium fruit by hand for your fruit gifts. Our family stands behind every fruit gift and gourmet gift we ship.
We promise to provide top-notch customer service and the finest products - guaranteed. 

Order Online

To order online, go to our online catalog and select the fresh fruit or gift items you want, then click the “Add To Cart” button. We provide a secure and convenient online system for your order process. Our simple online ordering system will take you step by step through the order process.

If you experience any challenges during your order process, we invite you to call the Toll Free number listed below, and one of our customer service associates will assist you.

Our Contact Information

Donate Fruit®
P.O. Box 996
Medford, OR 97501
Toll Free Number: 1-877-740-PEAR (7327)
Fax Number: 1-541-772-2135
customerservice@donatefruit.com

Substitutions

Premium pears are available August through April. Fresh apples may be used for substitutions during the spring months.

Shipping Information

We offer standard delivery on all of our products to locations in the Continental United States. The $9.95 shipping offer applies to standard delivery only. When using our standard shipping offer, your order will arrive 5-7 business days or less including order processing. During the Christmas holiday, we cannot guarantee delivery by December 24, when requesting standard ground delivery after December 19.

We cannot guarantee that your gift will arrive on a particular day. We do not consider weekends or holidays as a shipping day or a transit day.

Upon receipt, orders will be processed within 1-2 business days. To expedite your order, you can upgrade to 2-Day Express, 3-day Express, or Overnight delivery at the following rates in the Continental United States on a per gift basis:

Standard Ground - Per UPS ratesShipping Map
3 Day Express - Per UPS rates
2 Day Express - Per UPS rates
Overnight - Per UPS rates

Please visit UPS.com for specific information about each of these priority services. These rates are subject to change at any time.

Gift shipments to Alaska and Hawaii are only available when ordered with 2 Day Express and Standard Overnight delivery. There is an additional $15.95 shipping charge for Alaska and Hawaii deliveries. Please check services available to a particular address at UPS.com.

Gifts delivered to a residence do not require a signature. We cannot reimburse for a late shipment due to wrong addresses provided by customers or due to weather conditions. We cannot ship to post office boxes or APO addresses.

For large orders please contact us for special delivery and pickup options.